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Postage, Delivery and Returns
Postage Prices
Royal Mail Tracked48 is £3.49 for orders under £50
Royal Mail Tracked24 is £4.29 for orders of any value
Free Tracked48 delivery for orders over £50, simply choose the ‘free shipping’ option before checking out, paid postage will not be refunded (for any oversight).
All orders are despatched with Royal Mail using whichever Tracked service that is paid for at checkout.
Despatch
Orders placed by 7:00pm will be picked, packed and completed on day of purchase (Monday to Friday) and despatched the following morning. Any orders placed over the weekend will be completed by Sunday evening. Collection each day is 10am Monday to Friday (other than bank holidays).
Should there be any issues that will cause a delay, you will be contacted by email or text (using the details provided at the time or ordering)
Delivery
To UK only, including Northern Ireland.
Royal Mail Tracked 24 and 48 is timed from the despatch date and not your order date.
Based on Royal Mail policy –
“UK – If your order does not arrive it will be replaced after 10 working days from the due delivery date”
Returns Policy
Customer satisfaction is our priority, and we want you to be completely satisfied with your purchase.
Due to the nature of the products sold, we don’t accept returns. However – if you are not satisfied with your purchase, please contact us so we can do everything possible to put things right for you.